About me
My diverse background and broad range of experiences have equipped me with a versatile skill set that enables me to adapt quickly, think creatively, and contribute in meaningful ways. My strengths include attention to detail, structured working methods, and a strong customer-oriented mindset. During my time working abroad, I had the opportunity to collaborate with colleagues and clients from diverse cultural backgrounds. This experience enhanced my interpersonal skills and strengthened my ability to work effectively in multicultural environments. I have proficient language skills in both Finnish and English.I am confident that my varied expertise will bring added value by offering fresh perspectives and a well-rounded approach to problem-solving.
My areas of expertise include, but are not limited to, the following:
Visual Design & Web Services:
I am capable of designing visual materials, creating layouts for guidebooks, updating websites, designing new websites from scratch, and creating online shops. Additionally, I have experience in managing social media channels and writing instructions for CMS editors.
Customer Service & Technical Support:
I have experience in managing support ticket queues, providing customer support, handling reservation requests, and managing accommodation arrangements. I have also provided technical support for office equipment users and mobile data system users.
ERP & Financial Administration:
I have worked with ERP systems, including entering and updating work order details and creating new customer information. I have experience in financial administration tasks such as registering invoices and purchase orders in ABAC, registering bank accounts and legal entities, initiating payments, and preparing month-end reconciliations. I have also handled billing errors and prepared payment agreements in SAP.
Administrative & Operational Tasks:
My skills include entering and updating contract details in SAP, entering, processing, coding, and filing invoices, matching invoices with purchase orders and goods receipt notes, and running weekly reports.
Content Creation & Training:
I have created intranet pages, trained personnel to use the intranet, and created user instructions. Additionally, I have created product quality checklists (Microsoft Access), user manuals for mobile data systems, and marketing materials.
VISUAL DESIGN
REFERENCES
Loota percussion YouTube flyer
Loota percussion 10% off flyer
Loota Quality control card
Colores Visit card
WEB DESIGN
REFERENCES
Mimma Brangi